Returns & Exchanges
At Incu Sale, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unworn, sellable condition.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing